4 Questions to Ask Before Choosing a Merchant Processor
For many small businesses, accepting credit card payments is a must. Customers have come to expect the ease and flexibility of paying with a card, and accepting them can help increase sales. But when it comes to credit card processing, if you don’t look for the best fit (and...
Natural shoppers put their money where their trust is
Shoppers rank trust as the No. 2 factor in choosing a natural foods retailer. Here’s how some of your peers are going about gaining that coveted trust. Read more …
How Amazon Prime is changing retail
According to a recent survey, roughly a quarter of American households now have access to an Amazon Prime account—just a decade after its launch. What’s the appeal, and what can independent retailers do? Read more …
Grocery shoppers welcome in-store digital ads at checkout
Nearly 70% of shoppers are frustrated by checkout lines and about as many said they are open to watching digital video screens while they wait, per Millward Brown and Impax Media. Additionally, 40% of consumers said they’d be more likely to visit grocery stores that employed video screens, with...
The Top 5 Causes of Data Breaches in Merchant Card Processing
It’s the responsibility of business owners to keep their consumers’ sensitive information safe. When merchant credit card processing comes into play, this protection can become even more complicated, sometimes resulting in data breaches of varying sizes and scope. Read more …
Creating customer loyalty, 1 cup at a time
In 2015, Durango Joe’s Coffee loyalty program took off — nearly 88,000 loyalty card transactions were recorded, with 37% of the coffee shop’s customers participating in the program. Last year, Durango Joe’s purchased scanners for its stores and began offering and redeeming mobile “cards.” The owner’s goal now is...
The changing face of food retail
New competitors from 365 by Whole Foods Market and Kroger’s Main & Vine to Google Express and AmazonFresh are jumping into the grocery game, ratcheting up competition for traditional supermarkets. The new rivalry is expected to take more of a toll on chains that aren’t changing with the times,...
How can retailers make promotions more profitable?
Last summer, KeHE’s Scott Silverman took a hard look at the effectiveness of promotions in the natural channel versus conventional. What he discovered was striking: Conventional chains were offering less of a discount on natural and organic products than many natural stores—yet they were moving significantly more volume. What...
Get More Sales from Your Best Customers With A Loyalty Program
Ask any small business owner and they’ll tell you: It costs more to win over new customers than to keep existing customers coming back. Experts agree that it costs between four and 10 times more to attract new business. Read more …
Rising tide: 1 in 5 bought groceries online in the last 30 days
A new report from Brick Meets Click found that one in five customers bought groceries online in the previous 30 days before they were surveyed, compared to only 11 percent who were asked that same question just two years earlier. Additionally, 41 percent have tried online grocery shopping at...