Introduction
Welcome to EZB Solutions. We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website www.ezbsolutions.com.
Information We Collect
- Personal Information
- Company Name
- Name
- Email address
- Phone number
How We Use Your Information
- To communicate with you, including customer service and support
- To send you promotional materials, if you have opted in
- To comply with legal obligations
Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties, except as necessary to provide our services or comply with legal requirements.
SMS opt-in consent and phone numbers for the purpose of SMS are not being shared with any third parties under any circumstances.
Security
We implement various security measures to maintain the safety of your personal information. However, no method of transmission over the internet or electronic storage is 100% secure.
Cookies
We use cookies to enhance your experience on our website. You can choose to disable cookies through your browser settings, but this may affect the functionality of our website.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites.
Your Rights
You have the right to access, correct, or delete your personal information. You can exercise these rights by contacting us at (866)677-7663.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website.
Contact Us
If you have any questions or concerns about this Privacy Policy or SMS terms and conditions below, please contact us at (866)677-7663.
Terms of Service related to SMS communication
SMS Consent Communication
The phone numbers obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
Types of SMS Communications
If you have consented to receive text messages from EZB Solutions, you may receive messages related to the following:
- Appointment reminders
- Follow-up messages
Example: “Hello, this is a friendly reminder of your upcoming appointment with one of our technicians for support inquiries. Reply STOP to opt out of SMS messaging at any time.”
Message Frequency:
Message frequency may vary depending on the type of communication. For example, you may receive up to 20 SMS messages per week related to your support request.
Potential Fees for SMS Messaging:
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
Opt-In Method:
You may opt-in to receive SMS messages from EZB Solutions in the following ways:
- Verbally, during a conversation
- By submitting an online form
- By filling out a paper form
Opt-Out Method:
You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.
Help:
If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at 866-677-7663 .
Additional Options:
If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.
Standard Messaging Disclosures:
- Message and data rates may apply.
- You can opt-out at any time by texting “STOP.”
- For assistance, text “HELP” or visit our Privacy Policy page.
- Message frequency may vary.