The Fresh Market adds e-receipts, personalized offers
The Fresh Market has partnered with software firm Index to streamline its in-store checkout process and add e-receipts. The move also gives the retailer access to more customer data and allows The Fresh Market to make personalized offers based on shoppers’ purchased items. Read more …
Visa, MasterCard move to speed up move to chip cards
In separate announcements this month, Visa and MasterCard said they will speed up the process to certify chip-card readers. More than half of retailers surveyed by NRF and Forrester Research recently said they have the equipment but are still awaiting certification. Read more …
Online Organic Grocer Raises $111M in Funding
After an initial struggle to gain traction with investors, Thrive Market raised $111 million in a new round of financing. The online grocer startup was founded three years ago by a group of entrepreneurs and is based on a subscription model. Read more …
Retailers with High Fresh Food Sales Have Better Overall Store Performance
Retailers that provide fresh items and meal solutions perform better than the competition across the entire store, according to Nielsen. Read more …
Microsoft Ending Dynamics RMS Mainstream Support
Microsoft RMS Mainstream Support is ending on July, 10th 2016. What does it mean for current Microsoft Dynamics RMS users? Read more …
Consumers Want Faster and Cheaper Grocery Delivery Services
Seventy percent of e-commerce consumers want faster and cheaper delivery, and do not plan to use grocery delivery services in the near future, according to a survey by AlixPartners LLP. Consumers want shorter delays for products that are of interest, with the average expected wait for a delivery 4.8...
Niche retailers fuel new food shopping trends
Consumers are increasingly seeking out niche stores that meet their grocery shopping needs as the number of options grows, according to a Nielsen report. Niche retailers are taking market share from traditional supermarkets, while discount stores and natural and gourmet markets are expected to see 2.6% and 6.8% annual...
6 tips for fostering consumer trust at retail
Trust means more than ever in natural retail. Independent retailers and experts share practical tips for setting standards and interacting with shoppers Read more …
Cultivating Brand Loyalty in Even the Toughest Customer
The average US household has memberships to 29 different loyalty programs, up 26% from three years ago, but most are only active users of 12, according to market research firm Colloquy. Loyalty programs can attract new customers, but to succeed they need to focus on building long-term relationships instead...
US Organic Industry Posts Record Sales
The U.S. organic food industry reached new heights in 2015, recording $39.7 billion in organic food sales, up 11 percent from the previous year and far surpassing the overall food market growth’s rate of 3 percent, according to the Organic Trade Association’s 2016 Organic Industry Survey. Read more …