The exhilarating world of post-pandemic shopping
Retailers will put an even greater focus on creating one-of-a-kind experiences to bring shoppers into stores after the pandemic, as many consumers have become accustomed to online shopping. “Experiential retail had been a growing trend, but the pandemic will turbocharge it,” NRF’s Katherine Cullen said.
https://www.fastcompany.com/90587325/the-exhilarating-world-of-post-pandemic-shopping