Consumers will demand higher quality shopping experiences & products from retailers in 2020
As consumers continue to place a higher value on enjoyable shopping experiences, retailers will need to offer more than low prices to drive traffic in 2020, including enticing “sights, sounds and smells” in brick-and-mortar stores, seamless shopping across platforms and a wider-selection of premium and private brand products, predict experts with the full-service sales and marketing agency Acosta.