Why do people steal from stores?

Richard Hollinger analyzes that question for a living. He’s a criminology professor at the University of Florida who also leads an annual study of retail theft jointly conducted by the school and the National Retail Federation, the industry’s trade group.

The latest study, revealed last month at the NRF’s convention in Long Beach, showed that theft and other so-called “shrink” cost retailers $44 billion last year.

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