Meet Retail Management Hero

A RETAIL POINT OF SALE SOFTWARE

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What is RMH?

Scalable POS platform for

single and multi-store retailers.

Retail Management Hero (RMH), together with RMH Central, delivers an enterprise-grade, Windows-based point of sale (POS) solution tailored to the needs of independent retailers and multi-location operations. Built as a direct evolution of Microsoft RMS, RMH provides a robust, flexible, and customizable environment for both sales and back-office management.

POS Functionality

  • Scalable architecture for both single-store and multi-store environments.

  • Windows-based on-premise deployment.

  • Highly configurable, intuitive user interface optimized for touchscreen operations.

  • Seamless upgrade path from Microsoft RMS — retain historical data and utilize existing hardware.

  • Unified platform for sales transactions, inventory, reporting, and customer management.

 

Back-Office Management

  • Full inventory control: purchasing, transfers, adjustments, and stock tracking.
  • Supports serialized items, weighted input, layaways, quotes, and work orders.
  • Customer management: transaction history, loyalty data, and account tracking.
  • Omnichannel support: loyalty programs, promotions, e-commerce integrations.
  • Streamlined purchasing and vendor management with built-in PO workflows.

Vertical Market Compatibility

  • Preconfigured templates and tools for multiple retail verticals:
    Fashion, Grocery, Thrift, Bookstores, Hardware, Auto Parts, Convenience Stores, Wine & Spirits, Gift Shops, Comic Book Retailers, Sporting Goods, and other specialty retail segments

  • Embedded wizards for task automation and user guidance

  • Integrated receipt, label, and report designer

  • Modular and extensible design allows integration with hundreds of third-party add-ons

  • Open API for custom development and integration with external platforms

  • Available in both perpetual license and SaaS (cloud-hosted) options

Payment Processing Integration

  • Accepts EMV, contactless, EBT, gift cards, cashback, and more

  • Compatible with multiple processors and gateways

  • Integrated solutions include: CardConnect, International Bancard, Global Payments Integrated, Worldpay, Givex, Valutec

  • Configurable to match store-specific acquiring and hardware requirements

Reporting & Analytics

  • Real-time sales reporting across single or multiple locations
  • Customizable reports for sales, inventory movement, customer activity, and promotions
  • Built-in forecasting tools based on historical sales trends
  • Report builder for advanced analytics and data exports
  • Inventory performance tracking and reorder point management

RMH Central

Centralized enterprise management for distributed retail environments

RMH Central extends RMH capabilities to multi-store operations, allowing centralized administration, configuration, and data synchronization across all connected locations.


Core Features:

  • Enterprise-level item and pricing management

  • Centralized stock control: POs, invoices, returns, transfers in/out

  • Fast, secure data transfer between stores using modern communication protocols

  • Real-time updates with automatic reconnection for offline stores

  • Global reporting across all locations

  • Localization support for regional tax methods (including VAT), multi-currency, and language preferences

  • Centralized management of promotions, discounts, and loyalty campaigns

  • Gift card and loyalty features: bonus programs, redemption rules, group incentives

  • Store grouping by region, department, or category

  • Consolidated accounts receivable and financial visibility across the enterprise

Want to Learn More?

Our address

1400 Coleman Avenue Suite C18-2
Santa Clara, CA 95050

Call Us

(866) 677-7663

Send us a mail

info@ezbsolutions.com

Israel Garcia

IT Business Consultant

(866) 677-7663