It’s Going to Be a Big Year for Small Business
According to Manta’s Wellness Index survey, 69% of small-business owners said the second half of 2015 was a huge success, and a whopping 83% are optimistic about business prospects for the first half of this year. Read more …
Mobile will play a major role in grocery this year
Food retailers will put a bigger emphasis on mobile technology than ever before, experts say, as retailers including Kroger update their mobile applications to include features such as location-based grocery lists and personalized offers. “Creating greater ease in shopping is what consumers are looking for,” Siteminis CEO Marci Troutman...
Food Delivery Trends in 2016
The traditional methods used for delivering food from farm to table will shift to include new players, more technology and increased transparency in 2016, according to analysts. Alongside this shift in delivery will be the evolution of products featured in the center of the grocery store. In response, supply...
Small Businesses Receive Permanent Tax Break on Equipment Purchases
The massive tax and spending bill passed by Congress earlier this month also included a provision that includes a large tax break for small businesses that, until now, has been temporary. With the now-permanent tax break, small businesses can write off up to $500,000 a year worth of equipment...
Meal Kit Companies Struggle to Manage Scale, Consumer Needs
Meal delivery services may experience a shake-up in 2016 due to the launch of too many concepts trying to grow too quickly. The segment still has room to expand, but many services are too expensive for the average consumer. Companies like Good Eggs, which had to lay off 140...
The rise of online and mobile fraud
While the spread of chip-based EMV credit cards will make it more difficult to create counterfeit cards and could help reduce in-store fraud, it will do nothing to prevent fraud online. Online transactions generated 55% of fraud experienced by merchants that accept online payments, up from 42% in 2014....
Your mobile reach matters
As more consumers turn to online searches from their smartphones to find small, local businesses, it’s imperative that you’re making the most of mobile channels. Increase your online presence to better reach potential customers by utilizing some simple, yet significant devices to engage this growing mobile audience. Read more...
Is the Customer Really Always Right?
Let’s be reasonable: No segment of the population is right 100% of the time. Customers are bound to make mistakes. That said, as a small-business owner, you should always give your customers the benefit of the doubt… Read more …
NRF: US should follow EU’s lead on limiting swipe fees
Credit-card swipe fees add up to more than $50 billion a year, or more than $400 per US household, in extra costs charged by banks and set by Visa and MasterCard, NRF General Counsel Mallory Duncan writes. The EU has set rules limiting the fees that can be charged...
6 Ways to Motivate Employees to Care About Your Business
Have you ever been on the receiving end of bad customer service? It often looks like this: A grumpy employee ignores you, treats you dismissively, acts in an unprofessional manner and makes you question why… Read more …