From the nation’s largest supermarket chains to longstanding mom-and-pop shops, brick and mortars big and small are rapidly embracing online order and delivery. Should you? Do you even have a choice if everyone else is doing it? What kind of program might benefit your customers, and your bottom line, the most? There are many factors to consider here and myriad options to explore, from partnering with a third-party delivery service like Instacart to setting up your own click-and-collect program.