Line Busting With Mobile POS Systems

For 10 years mobile technology has taken over the way we communicate and do business but with new technology comes higher customer expectations. Consumers want their personal technology to align with their shopping experience and businesses are struggling to keep up with their expectations. Some businesses are leading the way in paving this change in […]

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5 ways knowing your audience leads to marketing success

Marketing your small business is a necessary task that can seem like a chore if you’re not sure how to reach your customers. But with a few tips, it’s an activity well worth your time. Read more …

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How retailers are using customer feedback to inform business strategies

Retailers are increasingly using digital technology and social media to get feedback directly from customers, and then incorporating that information into everything from fashion design to shopping experiences. “A lot of this process involves sitting with groups like millennials and asking them what emotional incentives lead to purchase,” said Ciara Rabbitt, a cosmetics buyer at […]

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Grocery proves a driving force for retail growth, study says

The grocery sector is one of the industries driving growth in the retail industry, with 674 groceries expected to open in 2017, based on a new IHL Group report. “The negative narrative that has been out there about the death of retail is patently false,” said IHL President Greg Buzek on the report’s findings. Read […]

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Retail store openings increase in 2017

As the “retail apocalypse” canard continues to grab the odd headline in the media, the data and the facts consistently tell quite a different story — one of an industry in transition and growing. NRF’s Mark Mathews looks at a recent report from IHL Group that shows a net increase in store openings of over […]

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The successes and challenges of personalized pricing

Retailers are constantly searching for the perfect combination of great-and-growing profits and rabidly loyal customers, and personalized pricing may get them there. The idea helps both online and bricks-and-mortar stores by basing prices on individual customer behavior and characteristics. Read more …

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Half of millennials opt for physical stores first

Millennials may be digital natives, but they also enjoy shopping at brick-and-mortar stores, according to a survey from SmarterHQ. Half of millennials say they prefer stores as their primary shopping channels, the survey found. Read more …

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Demand grows for small, local shops

Consumers are doing more of their spending at small, local shops that can offer personalized service, which has proven to be a boon for small brick-and-mortar merchants. About 70% of millennials say they want to buy American-made products and 40% report a preference for shopping at local stores, said Krista Fabregas of Fit Small Business. […]

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10 Ways Artificial Intelligence Impacts Retail

A.I. is here to stay but how does it change the retail landscape? There are a lot of uses for this technology, but it’s really only in the past 3 years which has brought a real surge to meaningful parts of our lives. More often than not, we don’t even know that AI is having […]

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Report: The state of retail small businesses

Retail small businesses are the backbone of the US economy. For the second year, NRF commissioned a survey of small retailers to gauge their views on the overall economic environment, the health of their individual businesses and whether the public policies that shape their operating environment are supporting or hindering their prospects for growth. Read […]

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