Shoppers Seek Transparency

In this retail landscape, stores that meet shopper demand for easy access to relevant information, clear quality standards and fair treatment of employees can win, FMI says in its new grocery shopper trends report, which also explores what “transparency” means to shoppers. Read more …

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Retail’s reinvention story is just getting started

We’ve all heard that retail is in trouble — even serious trouble, depending on who you listen to. But reports of the industry’s death are greatly exaggerated. NRF Vice President of Research Mark Matthews looks at the numbers to see what’s really going on in the age of retail reinvention. Read more …

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Avoid these pitfalls when setting compensation for your employees

How do you know that what you’re paying your employees is enough to attract and retain the best workers, while not sinking all your profits into personnel? Beware of the flaws in these common tactics for determining compensation. Read more …

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Mastering the Mobile Wallet

Payment apps are hot. How to know if they’re right for your business–and how they can strengthen bonds with your customers. Read more …

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Organic sales reached $47B in 2016

Sales of organic food and goods rose 8% last year, topping $47 billion, with food accounting for $43 billion, according to a study by the Organic Trade Association. Most consumers buy organic food for health and environmental reasons, the study found, and fresh produce, meat and poultry were strong categories in the organic market last […]

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How can retailers better manage out-of-stocks?

How to solve a problem like out-of-stocks? The best retail minds have pondered this for decades, and yet empty store shelves still sabotage sales, ding retailers’ cred and threaten customer loyalty. Here’s some advice from three retail experts.

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Retail sales grew 0.3% in April

April retail sales grew 0.3% seasonally adjusted over March and 3% unadjusted year-over-year, according to NRF’s calculations, which exclude automobiles, gasoline stations and restaurants. When looking at business lines, performance in April was driven by online and other non-store sellers, electronics stores and building materials and supplies. Read more …

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Brick & Mortars Need an E-Commerce Mindset to Survive

Brokerage firm Credit Suisse estimates that more than 8,600 brick-and-mortar stores will close their doors in 2017. This projection trumps the rate of closures experienced during the 2008 recession, which is the worst year on record. Some retailers, like the aforementioned JCPenney, are succumbing to the pressures placed on businesses by an increasingly e-commerce-centric economy. […]

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Five Reasons Why ‘The Retail Apocalypse’ Is A False Scare Story

Dramatic headlines touting the demise of retail may win clicks, but they’re not telling an accurate story, analyst and retail veteran Paula Rosenblum writes. Retail sales rose 4.1% in the first quarter compared to the same period last year, thousands of new stores are set to open this year and retailers and malls are investing […]

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How we’re transitioning — slowly — to a cashless society

The consumer transition to digital payments and mobile wallets has been slower than expected. But the movement is unmistakable and will eventually lead to a cashless society, writes John Rampton, who examines the current terminology and state of play. Read more …

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