Retail Sales Will Grow Between 3.7 and 4.2 Percent This Year

Retail sales in 2017 are expected to grow roughly in line with last year’s 3.8 percent gain, as rising wages, lower unemployment and a solid housing market drive consumer confidence higher. Read more …

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What younger consumers expect from a checkout experience

As consumer behavior continues to change, retailers have to change with it. At Retail’s BIG Show, WD Partners’ Lee Peterson explained why younger consumers want different options at checkout and how their status as “digital natives” influences the shopping experience. Read more …

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6 ways to earn your customers’ trust

Building trust means more than ever in natural retail. Is your staff vetting products personally, listening to customers, communicating your standards and doing these other tactics?

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Online Grocery Shopping to Reach Maturation in Next Decade

The market share of online grocery shopping could reach 20 percent by 2025, representing $100 billion in annual consumer sales, according to The Digitally Engaged Food Shopper report from the Food Marketing Institute and Nielsen. The report estimates that a significant portion of brick-and-mortar categories could migrate to an online shopping experience, representing 40 percent […]

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Holiday sales were up higher-than-expected 4%

Retail sales rose 4% during the holiday season compared with the year before, according to NRF, outpacing original estimates for a 3.6% increase. “These numbers show that the nation’s slow-but-steady economic recovery is picking up speed and that consumers feel good about the future,” NRF President and CEO Matthew Shay said. Read more …

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Mobile loyalty programs are the new modern currency

Nearly 70% of all shoppers and 82% of millennials prefer using loyalty cards that can be stored on their mobile phones, according to a study from Urban Airship. Retailers are taking notice, including Walgreens, whose Balance Rewards can be added to Apple Pay’s wallet app, and Kohl’s, whose mobile app includes a mobile wallet. Read […]

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Holiday report found it was a strong season for mobile

Mobile commerce remains strong coming out of the holiday season, when mobile devices accounted for half of website visits and nearly a third of online sales, according to a report from Adobe. Read more …

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Tech that puts customers front and center

From the nation’s largest supermarket chains to longstanding mom-and-pop shops, brick and mortars big and small are rapidly embracing online order and delivery. Should you? Do you even have a choice if everyone else is doing it? What kind of program might benefit your customers, and your bottom line, the most? Read more …

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More people expected to adopt EMV technology in 2017

It has been a little more than a year since the deadline requiring merchants to use EMV chip card technology has passed, and security experts say the technology is still more vulnerable to hacking attempts than credit card companies might have you believe. Read more …

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Simple signs may encourage healthier purchases

New research suggests that simple in-store marketing materials directing customers to the produce section may lead consumers to make healthier choices. Read more …

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